Payment & Shipping
Payment We Accept:
We accept PayPal and Credit/Debit Card (Visa, MasterCard).
Shopping：Thank you for visiting and shopping at JOYSKYPOWER. Since 2018, we have extended our business across the worldwide. Currently, we have been partnered with Amazon, Aliexpress, and other local distribution channels to service the gamers over the world.
All orders from JOYSKYPOWER Official Store Free Shipping Over $30.
We have several warehouses in the US,EU, China and Japan. If the warehouse near you is out of stock, we will ship from our China warehouse.
Where will my order be shipped from?
Estimated delivery time:
Estimated delivery time for US orders: 3-5 businessdays.If shipped from the Chinese warehouse, it will take 10-20 businessdays.
Estimated delivery time for DE orders: 3-5 businessdays.If shipped from the Chinese warehouse, it will take 10-20 businessdays.
Estimated delivery time for JP orders: 3-5 businessdays.If shipped from the Chinese warehouse, it will take 10-14 businessdays.
Other orders: 7-25 business days. The specific shipping time is subject to the display on the checkout page.
Will my package be charged for customs fees?
All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import upon arrival of your order based off product value.
These fees are not included in your Joyskypower. order and/or shipping total. JOYSKYPOWER assumes no responsibility for duties incurred on your parcel. All fees must be paid by the parcel recipient.
I Haven’t Received My Package 30 Days After Shipping.
Most likely your package is delayed due to an unforeseen situation. No worries though, we will happily arrange a reshipment for you first. However, if you end up receiving both parcels, we request that you please pay for the second one.